Insights

With Ken Jenkins

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Step Outside the Box… Point to the Bleachers… Hit a Homer

More than a few baseball aficionados out there are probably dying to remind me that my headline is technically against the rules of the game. But that’s exactly the intent of this blog. Break free from your standard practice; make new rules for how things get done; and, yes, don’t even toe the line.

We’ve all heard the truism that the definition of insanity is to keep doing the same thing and expecting a different result? Yet, we’ve all done that.

As professionals, huge leaps forward don’t come by doing what we did yesterday. (Don’t get me wrong; build on yesterday’s best practices.) We don’t make competitive gains by doing exactly what our competition does—after all, if what they do is so great, then what are we bringing to the table? To be different, we have to innovate.

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The Power of Thank You

I have a never-fail business tip for you and it’s one of the earliest lessons we were ever taught as a child: say “thank you.”

The value of these two sorely underused words goes far beyond a simple courtesy, which alone might be reason enough to utter them more. Saying “thank you” (or just “thanks”) will help maintain and grow your business.

I observe people. What makes people tick and do the things they do is a lifelong passion of mine. Why do I always go to the same butcher shop? Why does Jane take her car to the same mechanic? What keeps Tom going back to that same grocer week after week, even in light of new competition? In part, it’s their routine, but what drives and reinforces these particular routines?

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Own Your Destiny: The Coolness of Being an Entrepreneur

In my previous blog we looked at how small business owners breathe life into the communities they serve.

Yet, entrepreneurship transcends the simple pleasures of economic success. Many entrepreneurs enjoy a strong sense of accomplishment as they see their communities thrive and succeed.

This is the cool factor. When you know you’ve made a difference.

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Small Business, Big Impact

The New Year is an apt time to reflect and to set down our goals and aspirations—one of mine being the starting of this blog—and I can’t help but also reflect on the crucial role small businesses will continue to play in our economy and our communities in 2016.

Entrepreneurs and small business owners are Canada’s lifeblood. They employ nearly half of Canadians working in the private sector and contribute 30%—nearly a third—to the country’s GDP. We are also a nation of entrepreneurs; a report released in 2015 found that Canada tied for second in the world in entrepreneurship1 with 13% of the working-age population involved in early-stage companies.

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